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How We Protect Your Personal Data

At bonus138 login, your personal data belongs to you — we collect only what we need to run your account, process deposits via DANA, OVO, GoPay and QRIS…

Data collected only as neededDANA, OVO, GoPay & QRIS transactions securedYour right to access or delete dataContact us anytime to update recordsApplies to all Indonesia account holders
bonus138 login How We Protect Your Personal Data
PRIVACY CONTACT

How to Reach Our Privacy Team

If you want to access, correct or remove your personal data, our privacy team is reachable seven days a week.

Live Chat Available every day from 08:00 to 24:00 WIB.
Email Support Send your data access or deletion request to our privacy inbox.
In-Account Ticket Log in, go to Settings > Support > Submit a Ticket, and choose the…
DATA HANDLING STANDARDS

Six Ways We Secure Your Information

We built our data practices around what Indonesian account holders actually need: fast payment processing with DANA, OVO, GoPay and QRIS, secure login sessions, and clear control over…

Encrypted Storage

All personal data — including your payment identifiers for DANA, OVO and GoPay — is stored using AES-256 encryption at…

Cookie Policy

We use session cookies to keep you logged in and analytics cookies to improve page load times.

Account Security Alerts

Any login from a new device triggers an immediate email and in-app notification to you.

Data Retention Schedule

Transaction records linked to QRIS and bank transfers are kept for the period required by Indonesian financial regulations.

Third-Party Sharing Limits

We share data only with payment processors (DANA, OVO, GoPay, QRIS) and identity verification partners where required to complete your…

Your Right to Request Changes

Submit a data access, correction or deletion request through live chat, email or in-account ticket.

Your Privacy Questions, Answered Directly

These are the questions we receive most often about how bonus138 login handles personal data. Each answer reflects our actual account and data processes — from how DANA deposits are recorded to how you request full data deletion. If your question is not here, our live chat team is available daily from 08:00 to 24:00 WIB.

We collect your name, email address, phone number and the payment identifiers you use — such as your DANA, OVO or GoPay account details. We also record your device type and IP address for security purposes only.

Your DANA and OVO identifiers are stored with AES-256 encryption. Only the payment processor and our transaction-verification system access this data during a deposit or withdrawal. No human agent sees your full payment credentials.

Yes. Submit a data access request via in-account ticket under Settings > Support > Data & Privacy. We will compile and send your full data record to your registered email within one business day, where local law permits.

Contact us through live chat or email with your account ID and the subject 'Data Deletion Request'. We will remove identifying data within the timeframe allowed by Indonesian regulatory retention rules and confirm completion by email.

We use session cookies to maintain your login and performance cookies to speed up page loads. You can review and adjust your cookie preferences in the Settings panel of your account without affecting core account functions.

We share data only with payment processors — DANA, OVO, GoPay and QRIS — and identity verification partners strictly to complete your transactions. We do not share, sell or rent your personal data to any advertising network.

On account closure, your personal profile is deactivated immediately. Transaction records are retained for the period required under Indonesian financial regulations and then anonymised. You can request confirmation of this process via email.